FAQ About Skinroller

This depends on what skin problems you want to treat and how much the skin needs to regenerate. The process can take several months, but you often see visible changes after just one week. Renewal of the top layer of skin takes approximately 40 days. This means that after only a few treatment sessions, the change can be significant.

It depends on what skin problems you want to treat and how much the skin needs to regenerate. The process can last for several weeks, but you often see visible changes after one week. Renewal of the top layer of skin takes approximately every 40 days. This means that after just a few treatment sessions, change can be significant. 

The needles on Skinroller come in different sizes and so can penetrate the skin to different depths. Choose the size according to which part of the body you want to treat. The sizes vary from 0.25 to 1.5 mm.

0.25 mm:
This is the smallest needle size and it is used primarily on skin that is thinner and more delicate than the eye skin. (Warning: do not use on eyelids)

0.50 mm:
This next size is perfect to use on the face to treat minor scars and wrinkles,  and also to prevent wrinkles. We recommend this size for those who want to treat or prevent hair loss and/or thinning hair.

1.00 mm:
This size is perfect for reducing medium to larger scars. This size also works effectively against new wrinkles, small stretch marks, deep acne scars and minor cellulite on the body. This needle helps to firm up the skin.

1.50 mm:
Our largest needle size is for those who want to do something about larger cellulite and deeper stretch marks. Use on thicker skin such as the thighs and buttocks. This size also has a good effect on deep scars as well as on surgical scars.

First of all, clean the roller with the recommended cleaning products. Then, apply the appropriate serum and possibly cream. It is recommended that, after using the roller, go to sleep so that the skin has time to rest. The next day you can do your skin care routines as usual. It is also recommended to only apply make-up on the skin in the morning, after the skin has rested. 

However, remember not to use any products that can negatively affect the skin in the first few days, such as strong peeling products, acids or other strong ingredients.

• Do not touch the skin. Our fingers carry more bacteria than you think.
• Refrain from exercise, chlorine bath and sauna for 24 hours.
• Do not wax the rolled skin for a week.
• Avoid contact with the sun for 24 hours. After that, use spf protection.

Unfortunately as this time, the skinroller is not recyclable. As the product contains both metal and plastic, it cannot be disposed of in plastic recycling or metal recycling. 

The Skinroller can be disposed with combustibles, i.e. among household rubbish. Feel free to wrap it in paper before throwing it away. We do not want anyone to get hurt.

• You have blood disease or are using blood thinners.
• You have had radiation treatment or laser treatment in the target skin area within the last year.
• You have controlled / difficult-to-control diabetes (you must have a stable blood sugar to use the Skinroller).
• You have had treatment with cytotoxic drugs or radiation therapy.
• You are in the first 3 months of pregnancy.
• You recently underwent surgery / facial surgery.
• You should only use the skinroller after the first two weeks of having botox or fillers. 
• You have scars that are less than 6 months old.

No, this cleaning method is not enough for your Skinroller to be free of bacteria.

We recommend that you use a cleaning spray that contains at least 75% alcohol as a disinfectant. On our website you will find some different variants to buy. We recommend Clean Dermaroller Cleansing which can be purchased here.

We currently offer four different delivery options:

PostNord Commodity letter 1-3 days (2-4 days in Norrland & Gotland)
Your order is sent as a goods letter, to your mailbox or postal agent. The delivery is distributed before kl. 18. If the package does not fit in your mailbox, it will be delivered to a postal agent near where you live.

PostNord Representative 1-3 days
The delivery is distributed to the postal agent you have chosen. Include valid ID.

DHL Agent 1-3 days
The delivery is distributed to the postal agent you have chosen. Include valid ID.

Budbee Home Delivery 1-2 days
The order package is delivered to the home address you specified when placing the order. You will be contacted by Budbee regarding delivery time.

During busy and high-pressure periods, the delivery time may be slightly longer.

Your package is normally in 14 days at the postal agent before it is returned to our warehouse in Götene. An SMS notification is sent out, if the package is not picked up after this, an email notification and a letter reminder will also be sent to you. Unredeemed packages are charged a fee of SEK 299 to cover administrative costs and penalties from the agent. This amount will then be adjusted on your existing payment.

If you want help tracking your package, you can contact us at kuntjanst@skinroller.se or call us on +46840925320.

Upon delivery to your chosen point, you will receive a notification either by SMS or at home in the mailbox. You can also follow your package through Postnord's own app.

You will then use the notification that comes via SMS or letter to pick up your package. If you should delete your notification or for any other reason lose it, you are welcome to contact us by either email kundtjanst@skinroller.se or telephone +46840925320.

If your package did not arrive, it could be due to many different reasons. Often the package is at the delivery point even though the notification has not arrived correctly. If the package still has not arrived after a week, we recommend that you contact us at kundtjanst@skinroller.se or by phone and we will do everything to get your order.

We currently send packages to Sweden and Norway. If you have a special request, we obviously want to help you. Then contact kuntjanst@skinroller.se